Thank you for choosing our GANPATI JEWELLERY HOUSE for your exquisite purchases. We strive to provide you with a delightful shopping experience, including a seamless shipping process. Please take a moment to review our Shipping Policy to understand how we handle the delivery of your precious jewellery.
We offer reliable shipping services to ensure your jewellery reaches you safely and promptly. The estimated delivery timeframes for each shipping option will be provided during the checkout process.
Once your order is placed and payment is successfully processed, our team will begin preparing your jewellery for shipment. We take great care in packaging your items securely to prevent any damage during transit.
We offer free standard shipping on all orders within India. The shipping charges, if any, will be clearly displayed at checkout before you complete your purchase.
It is crucial to provide accurate shipping information during checkout to ensure a successful delivery. Please double-check the shipping address you provide to avoid any delays or misdeliveries. If you need to make changes to your shipping address after placing an order, please contact our customer support as soon as possible.
We offer international shipping to select countries. However, please be aware that customs duties, taxes, or import fees may apply. These charges, if any, are the responsibility of the customer and will not be included in the purchase price or shipping fees. We recommend contacting your local customs office for more information on potential fees before placing your order.
Only transit insurance shall be provided by Ganpati Jewellery House and it shall be valid only upto the time of acceptance of delivery.
At the time of placing the order, the Member shall state the full name of the recipient as stated in his/ her (receipient’s) government approved photo identification. At the point of delivery the recipient shall collect the product, by furnishing any one of the following government approved photo identification card:
Ration Card ( should be issued in the name of the Member/ recipient ); Drivers License; Permanent Account Number (PAN) card; Voters Identification card; or Passport.Delivery shall be made by the Company/ courier agent only after the photo and name of the recipient is verified and confirmed by them. To ensure safe and secure delivery of the package the details of the government photo identification will be noted. The recipient of the package must cooperate with the courier agent by providing required and valid copies of his/ her government approved photo identification.
In case the Member wants any other person to receive the delivery on his behalf he/ she needs to specify details of the same at the point of ordering. All items shall be delivered directly to such person and under any circumstances whatsoever, the Member cannot change the recipient details after the order is processed.
The Member has the option to change the shipping address, before the product is actually shipped. In the event the Member wishes to change the shipping address, he/ she has to contact our customer care. This Change Shipping Address icon will be active only till the order status changes to Shipped.
All shipping charges and other local charges shall be borne by the Company if minimum order value is ordered by customer. Recipient accepting delivery should carefully examine the package delivered and shall not accept deliveries where the packaging has been tampered with. The recipient receiving the delivery also has the option to open the package and check its contents prior to accepting the delivery or signing the delivery receipt. They shall not accept deliveries, where they find that the box is empty or the contents are damaged or the contents are not in accordance to the order placed.
The recipient, upon signing the delivery receipt, acknowledges the receipt of the product in terms of the order placed with the Company. The Company is not liable to the Customer/ recipient for any refund/ replacement, under any circumstance, for any subsequent complaints with respect to such deliveries.
If the recipient is not available at the time of delivery, the Company/ courier agent shall try and deliver the item thrice before returning the same to Ganpati Jewellery House. All costs for re-shipment and handling in the case of non-delivery to the Member shall be chargeable to the Customer.
Guarantee for delivery made by the Company is subject to terms and conditions of the courier company. Any inconsistency/ errors in name or address will result in non delivery of the product.
If you have any further questions or concerns regarding our shipping policy, don't hesitate to reach out to our customer support team at info@ganpatijewelleryhouse.com. We are here to assist you and make your shopping experience memorable.